| Stakeholder | Criteria | Issues of Interest | Communication Channels and Frequency | Contact |
|---|---|---|---|---|
| Employee | Employees are the most important partners for sustainable development. We were dedicated to creating a diverse, equal and healthy environment, and hope to grow and develop together with employees. | Salaries and Bonuses | 1. Through the monthly meeting of all employee, convey the company’s operation directions and various policies. 2. Daily supervisors conference for cross-departmental communication and coordination meeting. 3. Discuss policies on various welfare issues through labor-management and welfare committee meetings. 4. Study the knowledge and skills through the training courses. 5. Dissemination on epidemic prevention policies and workplace safety and hygiene through intranet. |
Joan Lee – Officer of Management Department Joan.lee@ennoconn.com 02-5590-8050 |
| Study and development | ||||
| Diversity and embrace | ||||
| Occupational Safety | ||||
| Customer | Customer Focus | Product and Service Quality | Annual customer satisfaction survey activitiesr Occasional customer visits and audits Regular conference calls by project Customer-driven Quarterly Business Review (QBR) |
Carrie Chang – Officer of Sales Department carrie.chang@ennoconn.com 02-5590-8050 |
| Product Price Competitiveness | ||||
| Delivery Time | ||||
| Customer Relationship Management | ||||
| Customer Privacy Protection | ||||
| Supplier | Prioritization based on supplier evaluation results | Supplier Code of Conduct | New supplier evaluation, including green supplier evaluation form/vendor evaluation report form, etc. Quarterly supplier evaluation system and annual evaluation summary; Unscheduled audits of suppliers; Unscheduled communication meetings (including inviting suppliers to visit, or visiting suppliers, or conference calls) |
Muriel Wei – Officer of Purchase Department muriel.wei@ennoconn.com 02-5590-8050 |
| Compliance with Laws and Regulations | ||||
| Government | In addition to comply with relevant governmental regulations, actively cooperate with policy implementation, through the clearly two-way communication acquires the support and cooperation of government agencies. | Corporate Governance | The competent authority notified our company the regulations should follow and policy implementation irregularly through in the form of official documents, e-mail and telephone contact. | Philip Chou – Officer of Corporate Governance philip.chou@ennoconn.com 02-5590-8050 |
| Sustainable Development | ||||
| Internal Control and Audit | ||||
| Operating Condition | ||||
| Investor | Anyone who has invested or is interested in investing in the company | Corporate Governance | Monthly revenue and quarterly financial announcements Unscheduled news updates Regular corporate meetings or online earnings call Global investment corporations, including corporate investors and individual investors, etc. Annual shareholders’ meeting and publish annual report Unscheduled visits from domestic and international Juridical Person and analysts Unscheduled domestic and international conference and roadshows Set up a contact window for stock and investor relations |
Spokesperson Selena Lin stockaffairs@ennoconn.com 02-5590-8050 |
| Sustainable Development Strategy | ||||
| Risk Management | ||||
| Shareholder Engagement | ||||
| Operational Performance |
Ennoconn’s board of directors reported the communication with stakeholders this year on November 4, 2023.